Last updated: 14-8-2026
J.H. Machining V.O.F. attaches great importance to the protection of personal data. This Privacy Statement explains which personal data we collect, why we process it, with whom we share it and what rights you have.
This Privacy Statement applies when you visit our website, place an order or request a quotation, provide files, contact us or otherwise use our services.
The controller responsible for the processing described in this Privacy Statement is:
J.H. Machining V.O.F.
Trading name: JH Machining
Rouaanstraat 21-F
9723 CB Groningen
The Netherlands
Dutch Chamber of Commerce number: 93516967
VAT number: NL866434355B01
Email: info@jhmachining.com
Telephone: +31 (0)85 080 5901
JH Machining has not appointed a Data Protection Officer. If you have any questions or requests concerning personal data, please contact us at info@jhmachining.com.
The personal data we process depends on how you use our website and services.
When you place an order, we may process the following data:
It is not possible to create a customer account. All orders are placed as a guest.
To enable us to produce a personalised product, you may provide files and information including:
A business logo is not necessarily personal data. However, a file may contain personal data, for example where it includes a name, signature, portrait or personal maker’s mark.
We process these files solely to assess, prepare, produce and, where applicable, reproduce the product ordered, unless another use has been agreed with you.
If you provide files containing the personal data of another person, you are responsible for ensuring that you are lawfully entitled to provide that data to us and to have it processed by us.
When you contact us through our contact form, by email, telephone or WhatsApp Business, we may process:
Messages submitted through our contact form are delivered to our business Outlook environment.
When you make a payment, we process information such as:
Online payments are processed through PAY. Depending on the payment method selected, personal data may also be processed by parties such as PayPal, Klarna, banks and card schemes.
JH Machining does not generally receive the full payment card or bank details you enter with a payment provider. We receive only the information necessary to establish whether payment has been completed and to process the order administratively.
We use Exact for invoicing and financial administration. Where payment by invoice is offered, data may be used to assess the payment and, where applicable, the customer’s creditworthiness. If a separate external assessment or automated decision is involved, the customer will be informed before the assessment takes place.
To dispatch and deliver orders, we may process:
We use Innosend to process and manage shipments. Depending on the destination, an order may be delivered by PostNL, DHL or GLS.
Following an order, we may provide the following data to Feedback Company so that it can send you an invitation to leave a review:
Leaving a review is voluntary. You are not required to respond to a review invitation.
If you leave a review, Feedback Company processes the information you provide. Depending on the choices you make, your review may be publicly visible.
When you visit our website, we and our service providers may automatically collect information including:
We process data through non-essential analytics, advertising and tracking technologies only after you have given your consent through our cookie settings.
We use services including Google Analytics 4, Google Tag Manager, Google Ads, Meta Pixel, Microsoft Ads, Microsoft Clarity, Hotjar, Contentsquare, Pinterest, ClickCease, ProfitMetrics and embedded YouTube videos. Cookiebot is used to record your cookie preferences and to block non-essential technologies until you have given your consent.
Further information about individual cookies, providers, purposes and lifetimes is available in our Cookie Statement and through the cookie settings on our website.
We obtain personal data:
Where we do not obtain personal data directly from you, we use it only for the purpose for which it was provided to us or where another valid legal basis applies.
We process personal data only where there is a valid legal basis for doing so.
We process personal data where this is necessary to:
If you contact us before placing an order, we may process your data in order to take steps at your request before entering into a contract.
We process and retain certain personal data in order to comply with legal obligations, including tax and accounting retention requirements.
We may process personal data where this is necessary for a legitimate business interest and your interests or fundamental rights do not override that interest.
Our legitimate interests include:
Where we rely on a legitimate interest, we balance our interest against the possible impact on your privacy.
We request your consent for activities including:
You can withdraw or change your consent at any time through the cookie settings on our website. Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
If you wish to place an order, you must provide the information necessary to enter into and perform the contract. This includes your name, contact details, billing and delivery details, payment information and the files or instructions required to produce the product ordered.
If you do not provide this information, we may be unable to accept, produce, invoice or deliver your order.
Providing data for non-essential cookies, analytics, advertising measurement and reviews is not mandatory. If you do not consent to these technologies or do not leave a review, you can continue to use our website and ordering process. Some external or embedded functions, such as a YouTube video, may not load.
We do not retain personal data for longer than is necessary for the purpose for which it was collected, unless we are required to retain it for longer to comply with a legal obligation or deal with a legal dispute.
As a rule, we apply the following retention periods:
Where data is subject to more than one retention period, the longest applicable period will apply. At the end of the retention period, we delete or anonymise the personal data unless continued retention is permitted or required by law.
You may request earlier deletion of your personal data. We will then assess whether the data can be deleted or whether we must continue to retain it because of a contract, legal obligation or legitimate interest.
We do not sell personal data to third parties. We disclose personal data only where this is necessary to provide our services, where you have given your consent or where we are legally required to do so.
Depending on the services you use, we may disclose personal data to the following categories of recipients.
To process payments, we provide the necessary order, contact and transaction details to PAY. Depending on the payment method selected, data may also be processed by:
These parties may act as independent controllers for certain parts of the payment process. For example, they may process personal data in order to execute a payment, prevent fraud, comply with statutory identification requirements or assess a customer’s creditworthiness. Their own privacy statements also apply to these processing activities.
We use Exact for our financial administration, invoicing and support with payment by invoice. Information required for our accounts and any credit assessment may be processed in Exact.
Our accounts are also managed by Gremmer Administratie- en Belastingadviseur. This firm may access order, invoice, payment and company data in order to perform accounting, tax and advisory services.
We provide the necessary delivery and contact details to Innosend and, depending on the selected or available delivery service, to PostNL, DHL or GLS.
These parties use the data to create shipping labels, transport parcels, provide delivery updates and deal with delivery problems.
Following an order, we provide your name, email address, order number and order date to Feedback Company so that it can send you a review invitation.
Feedback Company processes this data to send and administer the invitation. If you subsequently publish a review, Feedback Company also determines how the information provided with the review is processed and published.
Our website is technically managed or supported by Beyond Code and hosted using infrastructure provided by DigitalOcean, LLC. These parties may have access to data processed through our website for hosting, maintenance, security, troubleshooting and backup purposes.
We use Microsoft Outlook for business email and Microsoft OneDrive for cloud storage. Customer communications, files sent to us, logos, designs and other business documents may therefore be stored in Microsoft’s environment.
Where you have given your consent, website, device, cookie, purchase and interaction data may be disclosed to or processed by:
These services are used for website analytics, session analysis, conversion measurement, advertising optimisation, remarketing, revenue and profit measurement and the prevention of invalid or fraudulent advertising clicks.
Some providers may combine the data received with information obtained through other websites, apps or services. Where a provider processes personal data for its own purposes, that provider is an independent controller in respect of that processing. Further information is available in the relevant provider’s privacy statement and in our Cookie Statement.
We may disclose personal data to public authorities, regulatory bodies, bailiffs, legal advisers, insurers or other professional service providers where:
Where a service provider processes personal data solely on behalf of and in accordance with the instructions of JH Machining, we enter into a data processing agreement or data protection agreement where required.
The service provider may then process the data only for the agreed activities, unless it is legally required to act otherwise.
Where reasonably possible, we seek to have personal data processed within the European Economic Area. However, some of our technical, cloud, payment, analytics and advertising service providers form part of an international organisation or are based in the United States or another country outside the European Economic Area.
As a result, personal data may be stored, remotely accessed or otherwise processed outside the European Economic Area.
Where personal data is transferred to a country outside the European Economic Area, we ensure that a valid transfer mechanism is in place. Depending on the recipient, a transfer may be based on:
If a US recipient is not, or is no longer, validly certified under the EU–US Data Privacy Framework, we will, where possible, base the transfer on Standard Contractual Clauses and supplementary safeguards.
You can contact us at info@jhmachining.com if you would like further information about the safeguards used for a particular transfer or wish to obtain an available copy of them.
Our website uses cookies and similar technologies, including pixels, tags, scripts, local storage and server-side measurement.
Essential cookies and technologies are required for the website and ordering process to function correctly and securely. They may be used to:
We do not request consent for strictly essential cookies.
Preference cookies may be used to remember choices and settings that are not strictly necessary but make the website easier to use. We use these cookies only where consent is required and you have given that consent.
Analytics cookies and similar technologies allow us to measure how visitors use our website. For example, they may show us which pages are visited, how long a visit lasts, where visitors leave the website and which technical errors occur.
Where analytics technologies process personal data and no legal exemption applies, they are activated only after you have given your consent.
Marketing cookies and pixels are used for purposes including:
These technologies are activated only after you have given your consent.
Following your consent, services such as Hotjar, Microsoft Clarity and Contentsquare may allow us to analyse interactions with the website. This may include recording mouse movements, clicks, scrolling behaviour, page changes and technical events.
Where possible, we configure these services so that sensitive input fields and directly identifying information are not visible in session recordings. Please do not enter sensitive personal data in free-text fields unless this is necessary for your order or enquiry.
Pages may contain embedded third-party content, such as YouTube videos. When you activate this content, the external provider may receive information about your device and website visit.
Embedded content for which consent is required is blocked until you accept the relevant cookie category.
We use Cookiebot to record your cookie preferences and block non-essential technologies until you have given your consent.
You may withdraw your consent or change your preferences at any time through the cookie settings on our website. Refusing or withdrawing consent does not prevent you from placing an order, although certain videos or other external functions may not work.
An up-to-date overview of the cookies used, their providers, purposes and lifetimes is available in our separate Cookie Statement.
We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, unauthorised alteration, disclosure and other unlawful use.
Where appropriate to the relevant processing, these measures include:
Although we take appropriate measures, no electronic storage or data-transfer method can guarantee complete security.
If a personal data breach occurs, we assess whether it must be reported to the Dutch Data Protection Authority and the individuals concerned. Where affected individuals must be notified, we will do so without undue delay.
Depending on the circumstances, you have the following rights.
You may ask whether we process personal data relating to you and, if so, request access to and a copy of that data.
You may ask us to correct inaccurate personal data or complete incomplete personal data.
You may ask us to erase personal data where it is no longer necessary, is being processed unlawfully or another statutory ground for erasure applies.
The right to erasure is not absolute. For example, we may be required to retain data because of a tax retention requirement, an ongoing contract or a legal claim.
In certain circumstances, you may ask us to restrict the processing of your personal data temporarily, for example where you dispute the accuracy of the data or have objected to the processing.
Where we process data by automated means on the basis of your consent or a contract, you may ask to receive the data you have provided to us in a structured, commonly used and machine-readable format. Where technically feasible, you may also ask us to transfer the data directly to another organisation.
You may object to processing based on our legitimate interests. We will then stop the processing unless we have compelling legitimate grounds to continue or require the data for a legal claim.
You may object to the use of your personal data for direct marketing at any time. We will then stop using it for that purpose.
Where processing is based on your consent, you may withdraw that consent at any time. For cookies and similar technologies, you can do so through the cookie settings.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
In certain circumstances, you have the right not to be subject to a decision based solely on automated processing where that decision produces legal effects concerning you or similarly significantly affects you.
Where a decision made by JH Machining is based wholly or to a significant extent on an automated credit or risk assessment, you may request human intervention, explain your position and ask for the decision to be reviewed.
Payment providers such as Klarna and PAY. may carry out automated fraud, payment or credit assessments for their own services. Insofar as these providers independently determine the purposes and means of such an assessment, you may also exercise your rights directly with the relevant payment provider.
You can send a data protection request to:
J.H. Machining V.O.F.
Email: info@jhmachining.com
Subject: Data protection request
Please state clearly which right your request concerns and which data or processing activity it relates to.
We will generally respond within one month of receiving your request. If a request is complex or we receive several requests at the same time, we may extend this period by up to two further months. We will inform you within the first month if we need to use this extension.
To prevent personal data from being disclosed to the wrong person, we may request additional information to verify your identity. We will not request more information than is necessary for that purpose.
You will not generally be charged for exercising your data protection rights. Where a request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse the request to the extent permitted by law.
If you have a complaint about the way in which we process your personal data, please contact us first at info@jhmachining.com so that we can investigate and try to resolve your complaint.
You also have the right to lodge a complaint with the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens
Website: https://www.autoriteitpersoonsgegevens.nl
If you live in another country within the European Economic Area, you may also contact the data protection supervisory authority in your own country.
Our website may contain links to and embedded services from other websites or providers. When you visit an external website or activate an external service, that provider’s privacy statement may apply.
We recommend that you read the relevant provider’s privacy statement. JH Machining is not responsible for the content or privacy practices of third-party websites, except where we are jointly responsible for a specific processing activity under applicable law.
We may amend this Privacy Statement when our services, systems, processing activities or applicable laws change.
The most recent version will be published on our website. The date on which the Privacy Statement was last updated is shown at the top of this page.
Where a change has a significant effect on how we use personal data, we will, where reasonably possible or legally required, inform the individuals concerned before the new processing begins.
If you have any questions about this Privacy Statement or the processing of your personal data, please contact us:
J.H. Machining V.O.F.
Rouaanstraat 21-F
9723 CB Groningen
The Netherlands
Email: info@jhmachining.com
Telephone: +31 (0)85 080 5901
English (UK) 
Nederlands